HELP CENTRE

Contact & support

Send an enquiry about your account, a job, a tradie profile, privacy or safety, and find answers to common questions.

SEND AN ENQUIRY

Contact TradieToday

We store your enquiry so the site operator can review it. Read the privacy policy. Please don't send sensitive documents.

Choose the issue below to understand what a working action looks like, what may have gone wrong and what you can safely do next.

The login or registration page does not work

If sign-in reports that registration is not configured, you cannot post work through the platform yet. Authentication must be linked to a working production identity service. Do not share passwords or one-time security codes with accounts claiming to be support.

Check sign-in →

Did my job get posted?

A redirect to sign-in is not a successful submission. A successful post should receive confirmation and a job ID. If you never saw confirmation, review the posting page after your account is ready. Avoid creating duplicates if you already received an ID.

Open job posting →

I cannot see any available jobs

Clear the trade and urgency filters first. Job listings depend on real submissions; an empty list does not mean workers cannot be found elsewhere or that the site has hidden inventory. Retry if there is a network error.

Browse all jobs →

How do I know whether a tradie is qualified?

The site does not certify the licensing or insurance of every person who might respond. For regulated work, ask for registration details and check with the responsible Victorian authority. Request written quotes and consider references.

Read the hiring checklist →

I found suspicious or dangerous content

Do not send deposits, passwords, ID documents or private access information. The website does not currently process payments. In immediate danger, contact emergency services. A verified abuse-report inbox is not yet published; do not send sensitive material to unverified contacts.

Read safety advice →

Contact availability

Use the secure enquiry form above. Submissions are saved to the site operator’s private moderation inbox. No public support email has been verified, and a response time is not guaranteed.